Klaviyo
Pros
- Unmatched e-commerce data integration with Shopify, BigCommerce, and WooCommerce
- AI-powered predictive analytics including customer lifetime value and churn risk scoring
- Pre-built e-commerce flows (abandoned cart, winback, post-purchase) deploy in minutes
- Native SMS/MMS integration with unified customer profiles across channels
- Excellent revenue attribution shows exactly how much each campaign earns
Cons
- Pricing scales steeply — $150/month at 10,000 profiles, $720/month at 50,000
- Charges based on active profiles regardless of engagement since Feb 2025 update
- Overkill and poor value for non-e-commerce businesses or simple newsletter senders
- Free plan is very limited at just 250 profiles with email support only for 60 days
Pricing: Free plan available (250 profiles). Email from $20/mo, Email + SMS from $35/mo for 500 profiles.
The dominant e-commerce email and SMS platform, offering deep Shopify integration, AI-powered product recommendations, and advanced behavioral segmentation designed to maximize revenue per customer.
Verified this week






